Orkin is an American company that provides residential and commercial pest control services. The company was founded in 1901 and became a wholly-owned subsidiary when Rollins Inc. purchased it in 1964. Orkin has held research collaborations with universities and organizations like the Centers for Disease Control and Prevention (CDC) dating back to 1990 for pest biology research and pest-related disease studies. It has been ranked on Training Magazine’s Top 125 list for its training programs since 2002.
Fast Facts About Orkin
- Pests Covered: Ants, bed bugs, beetles, carpenter ants, centipedes, cockroaches, crickets, earwigs, fleas, flies, millipedes, mites, mosquitoes, moths, rodents, silverfish, spiders, stinging insects, termites, ticks, and wildlife.
- 24/7 Availability: Yes
- State Availability: 47 (all but Alaska, South Dakota, and Wyoming)
- Get a Quick Quote: Visit the Orkin site
Orkin Pest Control Services
All of Orkin’s general pest control services treat 15 common pest issues, but your initial visit and price will be determined by the biggest potential pest issue you’re facing. This first service is the most aggressive and will be more tailored than the subsequent general visits. After the initial inspection and treatment, your Orkin services will be provide as bimonthly general pest control treatments. Note that service offerings may vary by region.
Orkin Reservice Guarantee
Orkin provides a specific reservation guarantee, promising to return free of charge for follow-up services if covered pests return between treatments. For example, if spiders appear between bimonthly services, an Orkin specialist would return before the next scheduled visit to reapply. The company also provides a 30-day money-back guarantee for those unsure whether pest control is right for them.
Perhaps due to more than 120 years of experience, Orkin’s prices can exceed competitor rates, particularly for initial visits. For an accurate idea of pricing, we secret-shopped the company for a three-bedroom, three-bathroom house on an acre of land in Cincinnati.
For Orkin’s general plan, we were quote $216.50 without mosquitos for the first inspection and treatment, then $94.83 per month for ongoing pest control. The customer service representatives we spoke with noted that the initial visit price would be determined partially by the specific type of pest your home is battling.
While Orkin’s mosquito treatments start in April and end in October, they are charge monthly throughout the year. Initial mosquito treatment was $134, then $59 monthly after the first service.
After analyzing hundreds of reviews across multiple third-party sites. We found that many positive reviews cited the proactive communication, professionalism, and timeliness of Orkin Pros. Our few negative reviews mentioned opposite experiences: late arrival times or missed appointments with no notice. Below are a few representative reviews from Orkin customers.
Orkin is an excellent choice for pest control if you need a professional exterminator. It offers more than 120 years of experience, a money-back guarantee within the first 30 days of service, and exceptional customer service in reviews and our personal experience shopping.
How We Chose the Top Pest Control Companies
Our pest control research process starts with combining takeaways from a deep analysis of more than 1,000 customer reviews on third-party websites, such as Yelp, Google Reviews, Best Company. The Better Business Bureau, and listening to more than 100 customer service call recordings from large pest control brands.
From there, we compile a list of essential factors that commonly come up in that customer feedback, build out a scoring tool based on those factors, and analyze each company to find how they stack up against each other. For instance, companies offering more guarantees for their service earned more points than others, and pest control plans with a more extensive range of covered pests earned more points than those with fewer.
After analyzing dozens of residential and commercial pest control businesses through this process. We determined the best pest control companies that offer services in various states across the country to help our readers find the best professional near them.